In developing the skills necessary to engage in Bold, Inclusive Conversations around polarizing topics, we can acknowledge that these subjects are complex, that there are no simple answers, and that it takes time and practice to learn how to do it well.
Politics, religion, race—we can't talk about topics like these at work, right? But in fact, these conversations are happening all the time, either in real life or virtually. And if they aren't handled effectively, they can become more polarizing and divisive, impacting productivity, engagement, retention, teamwork, and even employees' sense of safety in the workplace.
In this second edition of We Can't Talk about That at Work!, bestselling author Mary-Frances Winters and new coauthor Mareisha N. Reese of The Winters Group, Inc., provide fresh examples, updated research, and compelling insights. Featuring a new chapter on how two organizations have actualized the model for Bold, Inclusive Conversations as well as a discussion guide, this modern classic offers step-by-step guidance for conducting structured conversations around polarizing topics. Leaders and organizations can address sensitive subjects head on in a way that brings people together instead of driving them apart.
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Mary-Frances Winters is founder and president of the Winters Group, a diversity and inclusion consulting firm whose clients include major firms like Sodexo, Disney, SunTrust, United Way Worldwide, International Monetary Fund, MassMutual, Yum! Brands, and Fannie Mae. She was named a diversity pioneer by Profiles in Diversity Journal and is the recipient of the prestigious Athena Award, as well as the Winds of Change Award conferred by the Forum on Workplace Inclusion.
Robin Miles, named a Golden Voice by AudioFile magazine, has twice won the prestigious Audie Award for Best Narration, an Audie Award for directing, and many Earphones Awards. Her film and television acting credits include The Last Days of Disco, Primary Colors, Law & Order: Criminal Intent, Law & Order, New York Undercover, National Geographic’s Tales from the Wild, All My Children, and One Life to Live. She regularly gives seminars to members of SAG and AFTRA actors’ unions, and in 2005 she started Narration Arts Workshop in New York City, offering audiobook recording classes and coaching. She holds a BA degree in theater studies from Yale University, an MFA in acting from the Yale School of Drama, and a certificate from the British American Drama Academy in England.