"An essential addition to the conflict resolution toolkit." --Marshall Goldsmith, #1 New York Times bestselling author of Triggers
In today's workplace, managers, leaders, and HR professionals often believe they don't have the time to help employees navigate conflict. More often than not, however, it takes more time not to address conflict than to constructively intervene. But before you can successfully guide others in managing disagreements, you must be able to manage yourself--your mindset, presence, and behaviors.
Turn Enemies into Allies offers a way of working with clashing employees that is deliberate and systematic--one that draws on the author's expertise in conflict and communication-skills building and a decades-long practice in mind-body principles from the martial art, aikido.
Following the author's step-by-step guide, you will:
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Coleen Marlo is an AudioFile Earphones Award–winning narrator who has been nominated for an Audie Award twice, winning in 2011. She has been awarded three Listen-Up Awards from Publishers Weekly, an AudioFile Audiobook of the Year Award in 2011, and was named Audiobook Narrator of the Year for 2010 by Publishers Weekly. She is a member of the prestigious Actors Studio and taught acting for ten years at the Lee Strasberg Theatre & Film Institute. Marlo is a proud founding member of Deyan Institute of Voice Artistry and Technology.