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The Thank You Economy: The Ultimate Guide on Customer Retention. Discover How to Provide Excellent Customer Service and Let Your Customers Do Your Selling For You Audiobook, by Steven Porter Play Audiobook Sample

The Thank You Economy: The Ultimate Guide on Customer Retention. Discover How to Provide Excellent Customer Service and Let Your Customers Do Your Selling For You Audiobook

The Thank You Economy: The Ultimate Guide on Customer Retention. Discover How to Provide Excellent Customer Service and Let Your Customers Do Your Selling For You Audiobook, by Steven Porter Play Audiobook Sample
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Read By: Marcus Mulenga Publisher: Author's Republic Listen Time: at 1.0x Speed 0.17 hours at 1.5x Speed 0.13 hours at 2.0x Speed Release Date: February 2022 Format: Unabridged Audiobook ISBN: 9781667943961

Quick Stats About this Audiobook

Total Audiobook Chapters:

12

Longest Chapter Length:

02:54 minutes

Shortest Chapter Length:

12 seconds

Average Chapter Length:

01:18 minutes

Audiobooks by this Author:

2

Other Audiobooks Written by Steven Porter: > View All...

Publisher Description

The Thank You Economy: The Ultimate Guide on Customer Retention. Discover How to Provide Excellent Customer Service and Let Your Customers Do Your Selling For You You know about testimonials – those little blurbs from customers that tell prospects how great a product or service is. But did you also know that over 70% of customers look at product reviews before buying? And 90% of participants in a Zendesk survey say they were influenced in their buying decisions by positive reviews. According to research firm McKinsey, customers that come in through the advocacy of other customers actually stay longer and pay you more over time. And it gets even better, because according to Influitive, customers who advocate for you will actually stay longer and pay you more. This audiobook will discuss the merits of good customer service to help with customer retention and how customer testimonials can massively make a difference and help your business grow. This audiobook will discuss the following topics: -Make Sure Your Customer Service Is Exceptional -Testimonials -Your Prospect’s Mindset -Tips on getting and using testimonials -Everyone In The Organization Must Be Trained To Reflect Your Vision -And many more! If you want to learn more, scroll up and click “add to cart” now!

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About Marcus Mulenga

Eugene Lim is the author of several novels, including Fog & Car and The Strangers. His writing has appeared in Fence, the Denver Quarterly, Little Star, Dazed, the Brooklyn Rail, and elsewhere. He is the founder and managing editor of Ellipsis Press and works as a librarian in a high school. He lives in Queens, New York.