" I guess I was expecting something written by a sociologist/inter-communications specialist, with data points and practical advice based on scientifically gathered data, that addressed practical and nice ways to deal with difficult people. This book, on the contrary, is about the personal experiences of two highly successful business women, who put their emphasis on the culture of nice to work for them in the often cut-throat world of advertising. While their anecdotes are quite interesting, and their "nice cubes" of advice certainly make one think reflectively about one's own behavior and frame of mind, this just wasn't what I was looking for. "
— Margot, 2/18/2014