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Download The How of Wow!: Secrets behind World-Class Service Audiobook

Extended Audio Sample The How of Wow!: Secrets behind World-Class Service, by John J. Murphy, John Murphy Click for printable size audiobook cover
0 out of 50 out of 50 out of 50 out of 50 out of 5 0.00 (0 ratings) (rate this audio book) Author: John J. Murphy, John Murphy Narrator: Patrick Lawlor Publisher: Gildan Audio Format: Unabridged Audiobook Delivery: Instant Download Audio Length: Release Date:
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“If you ever think customers are a pain in the butt, try to do business without them.”

When was the last time you were “wowed” by the service you received?

Maybe you were “wowed” while buying groceries, resolving a problem with your bank, checking into a hotel or flying across the country. Or maybe you were not. It seems that the secrets behind world-class service are often just that—secrets! In his audiobook, The How of Wow!, award-winning author John J. Murphy challenges you to differentiate your organization from the pack with his ten secrets behind world class service. This is a book about creating raving fans-customer advocates who go out of their way to spread the good word about the experiences they have consistently had with you. John shows us to make “wowing” customers the rule, rather than the exception.

Download and start listening now!

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