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Download The Chocolate Conversation: Lead Bittersweet Change, Transform Your Business Audiobook

Extended Audio Sample The Chocolate Conversation: Lead Bittersweet Change, Transform Your Business Audiobook, by Rose Fass Click for printable size audiobook cover
0 out of 50 out of 50 out of 50 out of 50 out of 5 0.00 (0 ratings) (rate this audio book) Author: Rose Fass Narrator: Karen Saltus Publisher: Recorded Books: Gildan Audio Format: Unabridged Audiobook Delivery: Instant Download Audio Length: Release Date: March 2014 ISBN: 9781469028057
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The single factor that determines success or failure in big business today is conversation. Great leaders use public and private conversation to send a clear message, cultivate a common worldview, set high standards and reachable goals, and uncover concerns that can undermine an organization. So what conversation are you, as a leader, having with your team? Experienced change consultant Rose Fass explains how too often we think we’re having the same conversation—about “dark chocolate,” for instance—only to be referring to three different things: milk, white, or bittersweet varieties. She shows us how to first establish common ground that leads to an effective discourse for addressing relevance, growth, and scaling: the three most important issues she sees in business today. In a light-hearted and humorous way, Fass shows how leaders can avoid a meltdown and instead drive transformation through the way they communicate in a language that all stakeholders can understand.

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Quotes & Awards

  • “Rose Fass is the undisputed master of organizational dynamics, and this book proves she has the bead on what it takes to transform companies and brands in these challenging times. The simplicity of her idea—that everything that matters happens ‘in the conversation’—is both essential and critical for success in a complex world. Read the book, join the conversation, and bask in Rose’s wisdom, as I’ve done many times in my career.”

    Bob Greenberg, founder, chairman and CEO, R/GA

  • “My senior leadership team was formed through acquisitions, restructuring, and a compelling need to reinvent our business. We had a clear mission, or so we thought. Instead our team was fragmented and we needed help. In walks a dynamic, insightful woman asking us to define chocolate?! It triggered a conversation that led us to recognize that past victories would not take us into the future—and to instead frame a unified strategy and focused actions. We got the job done. When I assumed my next executive leadership role, the first call I made was to that same dynamic woman, Rose Fass, for my next ‘chocolate conversation.’”

    Karen T. Cone, general manager, Worldwide Financial Services, Microsoft

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About the Author

Rose Fass is the founder and CEO of fassforward Consulting Group and does specialized coaching for leaders in the executive suite. A dynamic speaker, she is frequently invited to speak at private and public sector events and has been a guest on CNBC. Fass earned her bachelor’s degree from Boston University and completed the Advanced Executive Studies Program at Harvard Business School.

About the Narrator

Karen Saltus has narrated television and radio commercials, audiobooks, textbooks, multimedia, film, and voice prompts for interactive telephone applications. She began her career thirty years ago at a radio station in Portland, Maine. She later became a creative director for a station in Massachussetts. In 1994 she became a full-time freelance voice-over talent.