Buying groceries, tracking our health, finding a date: whatever we want to do, odds are that we can now do it online. But few of us ask how all these digital products are designed, or why. It's time we change that. Many of the services we rely on are full of oversights, biases, and downright ethical nightmares. Chatbots that harass women. Signup forms that fail anyone who's not straight. Social media sites that send peppy messages about dead relatives. Algorithms that put more black people behind bars.
Technically Wrong takes an unflinching look at the values, processes, and assumptions that lead to these problems and more. Wachter-Boettcher demystifies the tech industry, leaving those of us on the other side of the screen better prepared to make informed choices about the services we use—and demand more from the companies behind them.
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Andrea Emmes is an actress and audiobook narrator. She started as a SAG-AFTRA equity actor and has been performing for over twenty years on stage, TV, and film. She is an Audible Approved Narrator known as “the Girl with a Thousand Voices,” her wide range of character voices and dynamic, emotionally invested performances has reviewers and listeners alike commenting on how she effortlessly pulls listeners in, has versatility and charisma, and is quite suited for young adult literature. She has won the LA Music Award for Best Contemporary Christian Artist for her 2008 debut release album I’m On My Way.” She earned an AA in fine arts and a BS in art and design.