Download Smart Service: Real Time Customer Service Skills Audiobook (Unabridged)

Smart Service: Real Time Customer Service Skills (Unabridged) Audiobook, by Marsha Petrie Sue Extended Sample Click for printable size audiobook cover
Author: Marsha Petrie Sue Narrator: Unspecified Publisher: Made for Success Format: Unabridged Audiobook Delivery: Instant Download Audio Length: Release Date: May 2009 ISBN:
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This information is a must for every executive and employee. Everyone you touch every day is your customer: shareholders, employees, managers, partners, and that person purchasing your service or product. Manage customer complaints more effectively, retain a winning staff through savvy leadership techniques, enhance your operations to better satisfy everyone, learn how to add value to all client contacts, and find out what the customer really wants. Download and start listening now!

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