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Download Send: The Essential Guide to Email for Office and Home Audiobook

Extended Audio Sample Send: The Essential Guide to Email for Office and Home, by David Shipley, Will Schwalbe Click for printable size audiobook cover
3 out of 53 out of 53 out of 53 out of 53 out of 5 3.00 (225 ratings) (rate this audio book) Author: David Shipley, Will Schwalbe Narrator: David Shipley, Will Schwalbe Publisher: Penguin Random House Format: Abridged Audiobook Delivery: Instant Download Audio Length: Release Date:
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• When should you email, and when should you call, fax, or just show up?
• What is the crucial–and most often overlooked–line in an email?
• What is the best strategy when you send (in anger or error) a potentially career-ending electronic bombshell?
Enter Send. Whether you email just a little or never stop, here, at last, is an authoritative and delightful audiobook that shows how to write the perfect email anywhere. Send also points out the numerous (but not always obvious) times when email can be the worst option and might land you in hot water (or even jail!). 
The secret is, of course, to think before you click. Send is nothing short of a survival guide for the digital age–wise, brimming with good humor, and filled with helpful lessons from the authors’ own email experiences (and mistakes). In short: absolutely e-ssential.

Download and start listening now!

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Quotes & Awards

  • Send can help any of us send emails that build better business relationships and get better results. Spencer Johnson, M.D., author of Who Moved My Cheese?
  • An informative, entertaining, thorough, and thoughtful book. . . . Much of their advice would apply equally well to old-fashioned letters; it’s common sense, mingled with some basic principles of etiquette and grammar. But the authors present this advice concisely and often amusingly, with real-life examples of email gone bad. . . . I wish I’d read this book long ago. Dave Barry, The New York Times Book Review
  • With the publication of their book, Send, they have put themselves forward as the genre’s Strunk and White. Nick Paumgarten, The New Yorker
  • Send is an easy to read primer, full of practical tips for every emailer. Bob Eckert, Charman and CEO, Mattel, Inc.
  • Given email’s brief history, there’s no established etiquette for usage, which is why this primer is so valuable. It promises the reader hope of becoming more efficient and less annoying, reducing danger of a career-ending blunder. Publishers Weekly
  • It should not have taken until 2007 for someone to write the definitive tome on email. Send is to email what The Elements of Style is to writing. Thank God it’s here at last. (BCC: David Shipley and Will Schwalbe) Guy Kawasaki, author of The Art of the Start
  • This is just the book I’ve been waiting for. Bill Bryson
  • A fascinating, entertaining, and, above all, informative look at email—and how it changed the way we communicate with one another. What Strunk and White is to style, this book is to email. It’s a terrific read. I highly recommend it. Charles Osgood
  • The Internet has finally found its Emily Post. If after you’ve read this you fail to change your emailing habits, you’re doomed. Read it or weep. Michael Lewis, author of The Blind Side and Moneyball

Listener Opinions

  • 3 out of 53 out of 53 out of 53 out of 53 out of 5 by Simon | 2/13/2014

    " Having come somewhat late to email, I thought I would make sure I am up to date on email protocol. "

  • 4 out of 54 out of 54 out of 54 out of 54 out of 5 by Jacqi | 2/11/2014

    " Excellent book on e-mail etiquette with really good examples. "

  • 4 out of 54 out of 54 out of 54 out of 54 out of 5 by Kristen | 1/24/2014

    " One of those advice books where I didn't really learn anything new, but sometimes those are the best kind. They act, instead, as reassurance. Very succinct and practical, with plenty of vivid examples. "

  • 4 out of 54 out of 54 out of 54 out of 54 out of 5 by Annamarie | 1/16/2014

    " I thought this was a fun-to-read "guidebook" to emails. The focus of the book is on work correspondence and I probably enjoyed it because I agreed with almost everything David & Will had to say, learned a few things, and appreciated the anecdotes. I think there are definitely people that could benefit from using this as an "etiquette" guide to email, but they are probably the least likely to read it. "

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