Saber escuchar es una habilidad crítica que a menudo se da por sentado. Al aprender a escuchar atentamente, conseguirás mantener a tus empleados más comprometidos, fomentar el descubrimiento de nuevas ideas y escuchar lo que necesitas escuchar en una reunión en lugar de lo que esperas escuchar.A través de las investigaciones de reputados especialistas de la Harvard Business Review, este libro te enseñará lo que hacen los grandes oyentes, cómo mantenerse completamente presente en conversaciones desafiantes y cómo la escucha empática puede ayudar a otros a aprender y a crecer.
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Peter Bregman is the CEO of Bregman Partners, a global management consultancy where he is the advisor to CEOs as well as to their top management teams on leadership and workplace issues. He also writes the most-read blog at Harvard Business Review and is a popular columnist at CNN. He is based in New York City.
Amy Jen Su is managing partner and cofounder of Isis Associates, an executive training and coaching firm. She is a frequently sought-after executive coach and speaker on issues of leadership presence, communications excellence, and executive endurance—factors critical to a leader’s performance success. She has a proven track record helping senior leaders clearly articulate their personal and organizational vision, maintain their personal best amid change and complexity, and influence key constituencies.
Muriel Maignan Wilkins is managing partner and cofounder of Isis Associates. Muriel is an executive coach, a strategy expert, and a frequent speaker on issues of leadership communication. She specializes in helping leaders develop in the areas of executive presence, role transitions, and relationship management. She has served senior-level clients across a number of industries, including management consulting, private equity, biotech, and financial services. Muriel was recognized by the Washington Business Journal as one of the Washington, DC, area’s “Top Minority Business Leaders.”
Jacqueline Carter is an international partner and North American director for Potential Project. She has over twenty years of experience working with organizations around the globe to enhance effectiveness and improve performance. She is coauthor, with Rasmus Hougaard, of One Second Ahead: Enhance Your Performance at Work with Mindfulness.Rasmus Hougaard is the founder and managing director of Potential Project, the global leading provider of leadership and organizational effectiveness solutions based on training the mind. Rasmus has practiced and taught mindfulness for more than two decades.Harvard Business Review is the leading destination for smart management thinking. Through its flagship magazine, twelve international licensed editions, books from Harvard Business Review Press, and digital content and tools published on HBR.org, Harvard Business Review provides professionals around the world with rigorous insights and best practices to lead them and their organizations more effectively and to make a positive impact.
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Harvard Business Review is the leading destination for smart management thinking. Through its flagship magazine, eleven internationally licensed editions, books from Harvard Business Review Press, and digital content and tools published on HBR.org, Harvard Business Review provides professionals around the world with rigorous insights and best practices to lead themselves and their organizations more effectively and to make a positive impact.