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Outstanding Leadership in a Service Culture Audiobook, by Brad Worthley Play Audiobook Sample

Outstanding Leadership in a Service Culture Audiobook

By: Brad Worthley
Outstanding Leadership in a Service Culture Audiobook, by Brad Worthley Play Audiobook Sample
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Read By: Unspecified Publisher: Made for Success Listen Time: at 1.0x Speed 0.67 hours at 1.5x Speed 0.50 hours at 2.0x Speed Release Date: July 2008 Format: Unabridged Audiobook ISBN:
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Publisher Description

Key in to the expertise of this accomplished business consultant and acclaimed customer-service expert. Subjects include customer perception, judging customers, handling upsets, and what's in it for me?

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About Brad Worthley

Brad Worthley is an accomplished business consultant with over forty-two years of management experience. He is also an internationally acclaimed leadership, customer service, and motivational expert who has trained hundreds of thousands of people in a wide range of industries throughout the world since 1991. He has authored four books and produced numerous training videos and audio programs.