Management experts Chris DeRose and Noel M. Tichy know customer-facing employees are a company's greatest asset. In Judgment on the Front Line, they show how offering employees autonomy and empowering them to challenge the existing hierarchy can tap into a wealth of insight and leadership hiding just below the surface.
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Erik Synnestvedt has recorded nearly two hundred audiobooks for trade publishers as well as for the Library of Congress Talking Books for the Blind program. They include The Day We Found the Universe by Marcia Bartusiak, A Game as Old as Empire edited by Steven Hiatt, and Twitter Power by Joel Comm.