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Download I Hear You: Repair Communication Breakdowns, Negotiate Successfully, and Build Consensus … in Three Easy Steps Audiobook

Extended Audio Sample I Hear You: Repair Communication Breakdowns, Negotiate Successfully, and Build Consensus … in Three Easy Steps, by Donny Ebenstein Click for printable size audiobook cover
0 out of 50 out of 50 out of 50 out of 50 out of 5 0.00 (0 ratings) (rate this audio book) Author: Donny Ebenstein Narrator: Wes Talbot Publisher: Gildan Audio Format: Unabridged Audiobook Delivery: Instant Download Audio Length: Release Date:
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Birth, death, and conflict—three things you truly can’t avoid. Whether it’s big or small, conflict eats into productivity and makes people feel stuck. Yet solutions exist for even the toughest situations with the most intractable people. The answer lies in better communication—not just using different words but learning to think differently.

I Hear You supplies proven techniques for stepping outside one’s point of view and seeing things from other perspectives. Sample dialogues show how this shift in thinking leads to better conversations and greatly improved outcomes. Listeners learn how to:

• Tell the other person’s story, the cornerstone of real engagement
• Look from the outside in and see themselves as others do
• Recognize the role systemic factors play, and transform a conflict into a shared challenge
• Overcome the defense mechanisms that derail dialogue

For anyone trying to negotiate a difficult situation with a boss, colleague, employee, or client, I Hear You changes opposition into understanding and mere talk into real trust.

Download and start listening now!

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About the Author

Donny Ebenstein is an international expert in negotiation, communication, and conflict resolution. His experience spans the spectrum from the Middle East to the US government and from individuals to large companies. He is partner at Consensus, a consultancy specializing in conflict resolution.