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How To Win Customers And Keep Them For Life (Abridged): An Action-Ready Blueprint for Achieving the Winner's Edge! Audiobook
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(3.00) - 42 listener ratings
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From Michael LeBoeuf, the bestselling author of Working Smart and the audio programs Working Smarter, Imagineering and The Perfect Business, comes How To Win Customers and Keep Them For Life -- the ultimate guide to building a successful business through customer satisfaction.
The success of any business depends on knowing the answers to these important questions:
- Why do some people buy once...and never return?
- Why do some people become strong, steady customers?
- How do you turn an angry or complaining customer into a happy and satisfied one?
- What are the five best ways to keep customers coming back?
How To Win Customers and Keep Them For Life is a hard-hitting, action-ready rewards-and-incentives program fro creating a winning sales team. Created by one of the nation's foremost business consultants, this practical, no-nonsense guide tells you everything you need to know about successful selling -- and most important of all -- how to win customers for life.
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“How to Win Customers and Keep Them for Life is and easy-to-follow guide for putting them together with great results.”
— Ed Flanagan, president, Sales Marketing Executives—Greater New York
Quotes
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“An invaluable, easy-to-follow blueprint for winning, serving and keeping customers…this book is a must for any business.”
— Jere W. Thompson, president and CEO, The Southland Corporation -
“A powerhouse, a classic!”
— James B. Patterson, chairman and creative director J. Walter Thompson, USA, Inc. -
“Lively…simple and direct.”
— Anniston Star
How To Win Customers And Keep Them For Life Listener Reviews
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" Does what it says on the cover...it's about customer loyalty. "
— Jim, 10/3/2013 -
" One of the best original books on customer loyalty. "
— Steve, 2/11/2001
About Michael LeBoeuf
Michael LeBoeuf is an American business author and former management professor at the University of New Orleans. He is a popular speaker and has been interviewed on a variety of radio and television talk shows, including Good Morning America and Oprah. Fortune 500 companies often hire him as a consultant.