Publisher Description
Corporate trainer David A. Hiatt captures the essence of the powerful communication tactics he trains business leaders to deploy in sales and negotiation settings . . . and shows how to use these same techniques to improve relationships, deepen conversations, move past drama and games, and achieve more positive outcomes at home and in the workplace.
Mastering communication skills is a lifelong process, and at any point in time there is room for improvement for even the most accomplished communicators. In From the Board Room to the Living Room, corporate trainer David A. Hiatt shares a lifetime of experience in helping people communicate better and create win/win situations. Hiatt captures the essence of the powerful communication tactics he trains business leaders to deploy in sales and negotiation settings . . . and shows how to use these same techniques to improve relationships, deepen conversations, move past drama and games, and achieve more positive outcomes at home and in the workplace. Hiatt draws on over two decades of experience as a trainer of the world-famous Sandler sales methodology; he holds a master’s degree in communications.
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About Mike Lenz
Daniel Goleman, a former science journalist for the New York Times, is the author of thirteen books and lectures frequently to professional groups and business audiences and on college campuses. He cofounded the Collaborative for Academic, Social, and Emotional Learning at the Yale University Child Studies Center, now at the University of Illinois, at Chicago.