In today's workplace, good manners matter more than ever.
Blending different generations, genders, and cultures brings energy and fresh perspectives to the workplace. But the flip side is an environment ripe for confusion and social blunders. Mix in increasingly open-plan workplaces and constant connectivity, and the chance that we'll unintentionally annoy or offend others increases exponentially.
Exactly what are the rules these days? Is it acceptable to text your boss at home? What is the polite way to ask a colleague to take a distracting conversation behind closed doors? What about the use of smartphones in meetings? Merging classic rules of behavior with new realities of modern business, Excuse Me spotlights dozens of puzzling situations, with suggestions for bridging divides. The book untangles the nuances of:
Meeting etiquette - Interview expectations - Proper office attire - Electronic manners - Privacy in tight spaces - Eye contact and nonverbal cues - Small talk - Business dining - Social media use - Working remotely and flexibly - And more.
While the youngest employees might seem unruly, the oldest can seem rigid. Good manners create an atmosphere of respect, and smooth the way for everyone to succeed.
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“Both entertaining and full of practical advice (and including real-life cautionary tales), Excuse Me is a valuable read for professionals at any stage of their career.”
— Kurt DelBene, executive vice president of corporate strategy and planning, Microsoft
“A must-read for anyone looking to succeed in the diverse twenty-first-century workplace…Interesting and insightful.”
— Jacqueline A. Wilbur, former executive director at MIT’s Sloan School of ManagementBe the first to write a review about this audiobook!
Rosanne J. Thomas is founder and president of Protocol Advisors Inc., providing business etiquette training to professionals at some of the most respected organizations in the world. She also helps prepare students at top colleges and universities to achieve the highest degree of workplace success.
Teri Schnaubelt is a Chicago-based stage, on-camera, and voice actor as well as oil painter and photographer. An Earphones Award–winning narrator, she has voiced over a hundred books for New York Times and USA Today bestselling authors, in addition to helping independent authors get their stories heard.