Conflict is going to be part of your life--as long as you have relationships, hold down a job, or have dry cleaning to be picked up. Bracing yourself against it won't make it go away, but if you approach it consciously, you can navigate it in a way that not only honors everyone involved but makes it a source of deep insight as well. Seasoned mediator Diane Hamilton provides the skill set you need to engage conflict with wisdom and compassion, and even--sometimes--to be grateful for it. She teaches how to:
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Diane Musho Hamilton is a Zen teacher and priest and was the first Director of the Office of Alternative Dispute Resolution of the Utah Judiciary. The recipient of numerous awards for her work in mediation, she is also co-founder of Two Arrows Zen, a practice organization with centers in Salt Lake City and in the red rock country of Southern Utah.