Research indicates that emotional intelligence (EI) accounts for an astonishing 70-80 percent of management success. Technical expertise just isn’t enough anymore: project managers need strong interpersonal skills and the ability to recognize emotional cues in order to lead their teams to success. Emotional Intelligence for Project Managers introduces readers to all facets of EI and shows how emotions can be leveraged to meet project goals. They’ll learn how to:
● Set the tone and direction for the project
● Communicate effectively
● Motivate, inspire, and engage their team
● Encourage flexibility and collaboration
● Deal productively with stress, criticism, and change
● Establish the kind of high morale that attracts top performers
● And more.
The second edition includes several expanded sections on self-awareness and self-management, as well as a new chapter on using EI to lead Agile Teams and a close look at Servant Leadership. Without the people skills necessary to lead effectively, even the most care fully orchestrated project can fall apart. This indispensable guide gives project managers the tools they need to create winning teams and get the job done right and on time.
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Anthony Mersino teaches Agile thinking and the Scrum Frameworks well as the cultural elements that are necessary for an organization to gain true business agility. He helps organizations establish colocated and cross-functional teams, identify effective Product Owners, and create initial product backlogs. He is the author of Agile Project Management for Teams and Emotional Intelligence for Project Managers.
Ramón de Ocampo, an Earphones Award-winning narrator, was a cowinner in 2018 of the Audie Award for Best Multi-Voiced Performance. A graduate of the Carnegie Mellon School of Drama, he has been seen on television, film, and stages all over the world, including recurring roles on such television shows as The West Wing, 12 Monkeys, Sons of Anarchy, and Medium. He is the winner of a prestigious Obie Award for his stage work.