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Download Dealing with People You Can't Stand: How to Bring Out The Best in People at Their Worst Audiobook (Unabridged)

Extended Audio Sample Dealing with People You Cant Stand: How to Bring Out The Best in People at Their Worst (Unabridged), by Dr. Rick Brinkman
3 out of 53 out of 53 out of 53 out of 53 out of 5 3.00 (322 ratings) (rate this audio book) Author: Dr. Rick Brinkman Narrator: Dr. Rick Brinkman, Dr. Rick Kirschner Publisher: Macmillan Audio Format: Unabridged Audiobook Delivery: Instant Download Audio Length: Release Date:
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With their 1994 international bestseller, Drs. Rick Brinkman and Rick Kirschner armed a civility-starved world with no-nonsense strategies for dealing with difficult people with tact and skill. Since then, the world has changed dramatically: technology designed to bring people closer together has only made it that much harder to avoid people you can't stand. At best, such people can make life stressful and unpleasant. At worst, they can keep you from achieving important goals. The good news is that you don't have to let them do either! It's fully within your power to bring out the best behavior in people who are at their worst. From this one-of-a-kind guide, you'll learn:

  • How to identify 10 bothersome behaviors, and deal successfully with each of them
  • How difficult people think, what they fear, and why they act the way they do.
  • How to use advanced, sophisticated listening techniques to unlock the doors to people's minds, hearts, and deepest needs
  • How to cultivate nine take-charge skills that turn conflict into cooperation by reducing the differences between people *
  • How to change the destructive behavior of the tank...the know-it-all...the grenade...the whiner...and many more!
  • Updated and revised for the digital age, this new edition of Brinkman and Kirschner's bestselling guide, available in audio for the first time, shows readers how to successfully combat the whiners, grenades, tanks, snipers, close-talkers, pedants, and other rude, crude, and inconsiderate people who can ruin your day at work, in stores, on the street, in restaurants, at the movies, in waiting rooms, by fax, phone, and E-mail, and online.

    Download and start listening now!


    Listener Opinions

    • 2 out of 52 out of 52 out of 52 out of 52 out of 5 by Doneen | 2/19/2014

      " There were some interesting points in this book, but it was very repetitive and could have been done in a much shorter version. "

    • 4 out of 54 out of 54 out of 54 out of 54 out of 5 by John | 2/17/2014

      " Wow! What an in-depth book on the art of communication as it relates to the working with others- especially from a managerial perspective. If a person actually takes to heart the truth and principles in the book, it can't help but better their ability to collaborate with people who all approach life differently. Toward the end, I got a little lost in the details and started skimming. But, there is no denying that this a a great piece of work on communicating with employees and peers in the workplace... "

    • 5 out of 55 out of 55 out of 55 out of 55 out of 5 by Clare Cannon | 2/14/2014

      " This is hilarious, but actually really helpful too! "

    • 2 out of 52 out of 52 out of 52 out of 52 out of 5 by Andy | 2/8/2014

      " Was kind of impressed until I learned about the DISC personality assessment. The book leverages DISC without ever acknowledging it. Not acknowledging others' work costs the book a star. "

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