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Download Dealing with People You Can't Stand: How to Bring Out The Best in People at Their Worst Audiobook (Unabridged)

Extended Audio Sample Dealing with People You Cant Stand: How to Bring Out The Best in People at Their Worst (Unabridged) Audiobook, by Dr. Rick Brinkman
3 out of 53 out of 53 out of 53 out of 53 out of 5 3.00 (322 ratings) (rate this audio book) Author: Dr. Rick Brinkman Narrator: Dr. Rick Brinkman, Dr. Rick Kirschner Publisher: Macmillan Audio Format: Unabridged Audiobook Delivery: Instant Download Audio Length: Release Date: December 2010 ISBN:
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With their 1994 international bestseller, Drs. Rick Brinkman and Rick Kirschner armed a civility-starved world with no-nonsense strategies for dealing with difficult people with tact and skill. Since then, the world has changed dramatically: technology designed to bring people closer together has only made it that much harder to avoid people you can't stand. At best, such people can make life stressful and unpleasant. At worst, they can keep you from achieving important goals. The good news is that you don't have to let them do either! It's fully within your power to bring out the best behavior in people who are at their worst. From this one-of-a-kind guide, you'll learn:

  • How to identify 10 bothersome behaviors, and deal successfully with each of them
  • How difficult people think, what they fear, and why they act the way they do.
  • How to use advanced, sophisticated listening techniques to unlock the doors to people's minds, hearts, and deepest needs
  • How to cultivate nine take-charge skills that turn conflict into cooperation by reducing the differences between people *
  • How to change the destructive behavior of the tank...the know-it-all...the grenade...the whiner...and many more!
  • Updated and revised for the digital age, this new edition of Brinkman and Kirschner's bestselling guide, available in audio for the first time, shows readers how to successfully combat the whiners, grenades, tanks, snipers, close-talkers, pedants, and other rude, crude, and inconsiderate people who can ruin your day at work, in stores, on the street, in restaurants, at the movies, in waiting rooms, by fax, phone, and E-mail, and online.

    Download and start listening now!

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    Listener Opinions

    • 2 out of 52 out of 52 out of 52 out of 52 out of 5 Doneen | 2/19/2014

      " There were some interesting points in this book, but it was very repetitive and could have been done in a much shorter version. "

    • 4 out of 54 out of 54 out of 54 out of 54 out of 5 John | 2/17/2014

      " Wow! What an in-depth book on the art of communication as it relates to the working with others- especially from a managerial perspective. If a person actually takes to heart the truth and principles in the book, it can't help but better their ability to collaborate with people who all approach life differently. Toward the end, I got a little lost in the details and started skimming. But, there is no denying that this a a great piece of work on communicating with employees and peers in the workplace... "

    • 5 out of 55 out of 55 out of 55 out of 55 out of 5 Clare Cannon | 2/14/2014

      " This is hilarious, but actually really helpful too! "

    • 2 out of 52 out of 52 out of 52 out of 52 out of 5 Andy | 2/8/2014

      " Was kind of impressed until I learned about the DISC personality assessment. The book leverages DISC without ever acknowledging it. Not acknowledging others' work costs the book a star. "

    • 5 out of 55 out of 55 out of 55 out of 55 out of 5 Nicki | 12/24/2013

      " This book was funny and helpful. Not everyone responds the same way to conflict, and people definitely handle stress in very different ways. This book covered difficult personality types in a humorous way. It seemed as if I knew someone from every category! Thegood thing is that it gives suggestions about how to handle conflicts with these difficult personalities, and forces you to evaluate yourself. Fun, fast read. "

    • 3 out of 53 out of 53 out of 53 out of 53 out of 5 Itsbecka | 12/20/2013

      " If you need a hint on how to deal with someone... "

    • 5 out of 55 out of 55 out of 55 out of 55 out of 5 Erica | 12/13/2013

      " A must read for everyone. "

    • 5 out of 55 out of 55 out of 55 out of 55 out of 5 Vicki | 11/26/2013

      " This is a great resource for anyone who has to deal with the public. "

    • 3 out of 53 out of 53 out of 53 out of 53 out of 5 Mary | 11/10/2013

      " Not fun to read but easy to read and I was able to use some info right away and read in parts. "

    • 3 out of 53 out of 53 out of 53 out of 53 out of 5 Whereismyrobot Purdin | 8/27/2013

      " Meh. We'll see if these tips work. Basically, coddle some people, but treat everyone with respect. "

    • 5 out of 55 out of 55 out of 55 out of 55 out of 5 Michelle | 6/15/2013

      " This book teaches you how to deal with various tyeps of personalities in the work place. Great book! "

    • 4 out of 54 out of 54 out of 54 out of 54 out of 5 Megan | 6/14/2013

      " So far so good! Hopefully this will help me be a little more patient and learn how to deal with people who have different communications styles from mine. Like the woman giving me a flu shot said, "Fingers crossed!" "

    • 4 out of 54 out of 54 out of 54 out of 54 out of 5 Elizabeth | 6/4/2013

      " I had to read this for my job and it was interesting to compare and contrast myself and my family.. "

    • 4 out of 54 out of 54 out of 54 out of 54 out of 5 Andrea | 5/27/2013

      " Practical advice about why people are so annoying (at work at least) and how to get them to do what you want anyhow. Fantastic! "

    • 4 out of 54 out of 54 out of 54 out of 54 out of 5 Sherbans Sherban | 5/15/2013

      " A must read for anyone thinking of going postal. "

    • 3 out of 53 out of 53 out of 53 out of 53 out of 5 Caroline | 2/15/2013

      " Good stuff! Can be used on anyone from co-workers (which is what it is intended for) to kids, in-laws, and anyone else who bugs you. An additional perk is that you get a great insight into your own hang-ups! "

    • 4 out of 54 out of 54 out of 54 out of 54 out of 5 Lauren Gemske | 7/22/2012

      " This is actually a really fun read - You will probably learn some things about yourself as you read about the challenging personalities of difficult people. "

    • 4 out of 54 out of 54 out of 54 out of 54 out of 5 Linda | 6/12/2012

      " Learned a LOT from this book and found it very helpful in dealing with "The Tank" in my life. :) "

    • 3 out of 53 out of 53 out of 53 out of 53 out of 5 Lynda | 3/21/2012

      " One of the best book I read for work. "

    • 2 out of 52 out of 52 out of 52 out of 52 out of 5 Beth | 3/3/2012

      " This was alright. I am not a huge fan of categorizing people and acting as if what works for one will work for all. And I guess if you need a book to tell you that being compassionate will help you to get along with people, maybe this is something you should check out. "

    • 2 out of 52 out of 52 out of 52 out of 52 out of 5 Sara | 1/11/2012

      " Caroline gave to me! I'll take the hint "

    • 4 out of 54 out of 54 out of 54 out of 54 out of 5 Sandy Welch | 3/1/2011

      " I read this book for a class on managing conflict and would highly recommend it to anyone. The book covers the ten most unwanted behaviors and provides insight into the intent of the behaviors. "

    • 3 out of 53 out of 53 out of 53 out of 53 out of 5 Eric | 1/24/2011

      " This might be flawed with a tendency to solidify perceptions of people to keep people in boxes. However, some of the communication tips seem helpful. "

    • 3 out of 53 out of 53 out of 53 out of 53 out of 5 Lina | 10/26/2010

      " read on 2008 ...there was a lady that i could not really stand at work .....so...she is not working with us anymore.

      it is a nice book to read,but we have it all in islam. "

    • 4 out of 54 out of 54 out of 54 out of 54 out of 5 Sandy | 3/13/2010

      " I read this book for a class on managing conflict and would highly recommend it to anyone. The book covers the ten most unwanted behaviors and provides insight into the intent of the behaviors. "

    • 2 out of 52 out of 52 out of 52 out of 52 out of 5 Doneen | 3/6/2010

      " There were some interesting points in this book, but it was very repetitive and could have been done in a much shorter version. "

    • 4 out of 54 out of 54 out of 54 out of 54 out of 5 Sherbans | 2/23/2010

      " A must read for anyone thinking of going postal. "

    • 3 out of 53 out of 53 out of 53 out of 53 out of 5 Caroline | 2/12/2010

      " Good stuff! Can be used on anyone from co-workers (which is what it is intended for) to kids, in-laws, and anyone else who bugs you. An additional perk is that you get a great insight into your own hang-ups! "

    • 4 out of 54 out of 54 out of 54 out of 54 out of 5 Hamizao | 8/29/2009

      " There was a time that I needed such a book and was glad that I found this. I later bought a similar book for a relative whom I know needed it too.

      Well you can't change people but you can help yourself to understand people and why they do what they do. You learn how to deal with them. "

    • 4 out of 54 out of 54 out of 54 out of 54 out of 5 Rosslyn | 8/10/2009

      " If you work in a large office, deal with the public, or have problem in-laws then you must get this book! It helps you identify different personality types and gives examples of solutions to difficult situations. "

    • 3 out of 53 out of 53 out of 53 out of 53 out of 5 Lynda | 7/31/2009

      " One of the best book I read for work. "

    • 2 out of 52 out of 52 out of 52 out of 52 out of 5 Catrina | 4/28/2009

      " Had a rough day today, remembered this book. This has GOT to help!!!

      Didn't deal with my specific difficult people, but introduced me to a useful alternative perspective. "

    • 4 out of 54 out of 54 out of 54 out of 54 out of 5 Valerie | 4/9/2009

      " I love to read books on human nature. This book has useful techniques that you can use to get away from diffcuilt people and start achieving important goal. "

    • 5 out of 55 out of 55 out of 55 out of 55 out of 5 Erica | 11/29/2008

      " A must read for everyone. "

    • 2 out of 52 out of 52 out of 52 out of 52 out of 5 Sara | 9/25/2008

      " Caroline gave to me! I'll take the hint "

    • 5 out of 55 out of 55 out of 55 out of 55 out of 5 Erika | 8/6/2008

      " buku yg enak dibaca... tp sayangnya ketebelan.. weks >.<

      tar kapan2 pjm n baca lagi di SAC Anggrek aaaah.... ^^

      di Gramed ada ga ya.. d pengen pny.. hehehheeeeee "

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