Dealing with People You Cant Stand: How to Bring Out The Best in People at Their Worst (Unabridged) Audiobook, by Dr. Rick Brinkman Play Audiobook Sample

Dealing with People You Can't Stand: How to Bring Out The Best in People at Their Worst Audiobook (Unabridged)

Dealing with People You Cant Stand: How to Bring Out The Best in People at Their Worst (Unabridged) Audiobook, by Dr. Rick Brinkman Play Audiobook Sample
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Read By: Dr. Rick Brinkman, Dr. Rick Kirschner Publisher: Macmillan Audio Listen Time: at 1.0x Speed 5.00 hours at 1.5x Speed 3.75 hours at 2.0x Speed Release Date: December 2010 Format: Unabridged Audiobook ISBN:

Publisher Description

With their 1994 international bestseller, Drs. Rick Brinkman and Rick Kirschner armed a civility-starved world with no-nonsense strategies for dealing with difficult people with tact and skill. Since then, the world has changed dramatically: technology designed to bring people closer together has only made it that much harder to avoid people you can't stand. At best, such people can make life stressful and unpleasant. At worst, they can keep you from achieving important goals. The good news is that you don't have to let them do either! It's fully within your power to bring out the best behavior in people who are at their worst. From this one-of-a-kind guide, you'll learn:

  • How to identify 10 bothersome behaviors, and deal successfully with each of them
  • How difficult people think, what they fear, and why they act the way they do.
  • How to use advanced, sophisticated listening techniques to unlock the doors to people's minds, hearts, and deepest needs
  • How to cultivate nine take-charge skills that turn conflict into cooperation by reducing the differences between people *
  • How to change the destructive behavior of the tank...the know-it-all...the grenade...the whiner...and many more!
  • Updated and revised for the digital age, this new edition of Brinkman and Kirschner's bestselling guide, available in audio for the first time, shows readers how to successfully combat the whiners, grenades, tanks, snipers, close-talkers, pedants, and other rude, crude, and inconsiderate people who can ruin your day at work, in stores, on the street, in restaurants, at the movies, in waiting rooms, by fax, phone, and E-mail, and online.

    Download and start listening now!

    "Wow! What an in-depth book on the art of communication as it relates to the working with others- especially from a managerial perspective. If a person actually takes to heart the truth and principles in the book, it can't help but better their ability to collaborate with people who all approach life differently. Toward the end, I got a little lost in the details and started skimming. But, there is no denying that this a a great piece of work on communicating with employees and peers in the workplace..."

    — John (4 out of 5 stars)

    Dealing with People You Can't Stand: How to Bring Out The Best in People at Their Worst (Unabridged) Listener Reviews

    Overall Performance: 3.54285714285714 out of 53.54285714285714 out of 53.54285714285714 out of 53.54285714285714 out of 53.54285714285714 out of 5 (3.54)
    5 Stars: 7
    4 Stars: 12
    3 Stars: 9
    2 Stars: 7
    1 Stars: 0
    Narration: 0 out of 50 out of 50 out of 50 out of 50 out of 5 (0.00)
    5 Stars: 0
    4 Stars: 0
    3 Stars: 0
    2 Stars: 0
    1 Stars: 0
    Story: 0 out of 50 out of 50 out of 50 out of 50 out of 5 (0.00)
    5 Stars: 0
    4 Stars: 0
    3 Stars: 0
    2 Stars: 0
    1 Stars: 0
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    • Overall Performance: 2 out of 52 out of 52 out of 52 out of 52 out of 5

      " There were some interesting points in this book, but it was very repetitive and could have been done in a much shorter version. "

      — Doneen, 2/19/2014
    • Overall Performance: 5 out of 55 out of 55 out of 55 out of 55 out of 5

      " This is hilarious, but actually really helpful too! "

      — Clare, 2/14/2014
    • Overall Performance: 2 out of 52 out of 52 out of 52 out of 52 out of 5

      " Was kind of impressed until I learned about the DISC personality assessment. The book leverages DISC without ever acknowledging it. Not acknowledging others' work costs the book a star. "

      — Andy, 2/8/2014
    • Overall Performance: 5 out of 55 out of 55 out of 55 out of 55 out of 5

      " This book was funny and helpful. Not everyone responds the same way to conflict, and people definitely handle stress in very different ways. This book covered difficult personality types in a humorous way. It seemed as if I knew someone from every category! Thegood thing is that it gives suggestions about how to handle conflicts with these difficult personalities, and forces you to evaluate yourself. Fun, fast read. "

      — Nicki, 12/24/2013
    • Overall Performance: 3 out of 53 out of 53 out of 53 out of 53 out of 5

      " If you need a hint on how to deal with someone... "

      — Itsbecka, 12/20/2013
    • Overall Performance: 5 out of 55 out of 55 out of 55 out of 55 out of 5

      " A must read for everyone. "

      — Erica, 12/13/2013
    • Overall Performance: 5 out of 55 out of 55 out of 55 out of 55 out of 5

      " This is a great resource for anyone who has to deal with the public. "

      — Vicki, 11/26/2013
    • Overall Performance: 3 out of 53 out of 53 out of 53 out of 53 out of 5

      " Not fun to read but easy to read and I was able to use some info right away and read in parts. "

      — Mary, 11/10/2013
    • Overall Performance: 3 out of 53 out of 53 out of 53 out of 53 out of 5

      " Meh. We'll see if these tips work. Basically, coddle some people, but treat everyone with respect. "

      — Whereismyrobot, 8/27/2013
    • Overall Performance: 5 out of 55 out of 55 out of 55 out of 55 out of 5

      " This book teaches you how to deal with various tyeps of personalities in the work place. Great book! "

      — Michelle, 6/15/2013
    • Overall Performance: 4 out of 54 out of 54 out of 54 out of 54 out of 5

      " So far so good! Hopefully this will help me be a little more patient and learn how to deal with people who have different communications styles from mine. Like the woman giving me a flu shot said, "Fingers crossed!" "

      — Megan, 6/14/2013
    • Overall Performance: 4 out of 54 out of 54 out of 54 out of 54 out of 5

      " I had to read this for my job and it was interesting to compare and contrast myself and my family.. "

      — Elizabeth, 6/4/2013
    • Overall Performance: 4 out of 54 out of 54 out of 54 out of 54 out of 5

      " Practical advice about why people are so annoying (at work at least) and how to get them to do what you want anyhow. Fantastic! "

      — Andrea, 5/27/2013
    • Overall Performance: 4 out of 54 out of 54 out of 54 out of 54 out of 5

      " A must read for anyone thinking of going postal. "

      — Sherbans, 5/15/2013
    • Overall Performance: 3 out of 53 out of 53 out of 53 out of 53 out of 5

      " Good stuff! Can be used on anyone from co-workers (which is what it is intended for) to kids, in-laws, and anyone else who bugs you. An additional perk is that you get a great insight into your own hang-ups! "

      — Caroline, 2/15/2013
    • Overall Performance: 4 out of 54 out of 54 out of 54 out of 54 out of 5

      " This is actually a really fun read - You will probably learn some things about yourself as you read about the challenging personalities of difficult people. "

      — Lauren, 7/22/2012
    • Overall Performance: 4 out of 54 out of 54 out of 54 out of 54 out of 5

      " Learned a LOT from this book and found it very helpful in dealing with "The Tank" in my life. :) "

      — Linda, 6/12/2012
    • Overall Performance: 3 out of 53 out of 53 out of 53 out of 53 out of 5

      " One of the best book I read for work. "

      — Lynda, 3/21/2012
    • Overall Performance: 2 out of 52 out of 52 out of 52 out of 52 out of 5

      " This was alright. I am not a huge fan of categorizing people and acting as if what works for one will work for all. And I guess if you need a book to tell you that being compassionate will help you to get along with people, maybe this is something you should check out. "

      — Beth, 3/3/2012
    • Overall Performance: 2 out of 52 out of 52 out of 52 out of 52 out of 5

      " Caroline gave to me! I'll take the hint "

      — Sara, 1/11/2012
    • Overall Performance: 4 out of 54 out of 54 out of 54 out of 54 out of 5

      " I read this book for a class on managing conflict and would highly recommend it to anyone. The book covers the ten most unwanted behaviors and provides insight into the intent of the behaviors. "

      — Sandy, 3/1/2011
    • Overall Performance: 3 out of 53 out of 53 out of 53 out of 53 out of 5

      " This might be flawed with a tendency to solidify perceptions of people to keep people in boxes. However, some of the communication tips seem helpful. "

      — Eric, 1/24/2011
    • Overall Performance: 3 out of 53 out of 53 out of 53 out of 53 out of 5

      " read on 2008 ...there was a lady that i could not really stand at work .....so...she is not working with us anymore. it is a nice book to read,but we have it all in islam. "

      — Lina, 10/26/2010
    • Overall Performance: 4 out of 54 out of 54 out of 54 out of 54 out of 5

      " I read this book for a class on managing conflict and would highly recommend it to anyone. The book covers the ten most unwanted behaviors and provides insight into the intent of the behaviors. "

      — Sandy, 3/13/2010
    • Overall Performance: 2 out of 52 out of 52 out of 52 out of 52 out of 5

      " There were some interesting points in this book, but it was very repetitive and could have been done in a much shorter version. "

      — Doneen, 3/6/2010
    • Overall Performance: 4 out of 54 out of 54 out of 54 out of 54 out of 5

      " A must read for anyone thinking of going postal. "

      — Sherbans, 2/23/2010
    • Overall Performance: 3 out of 53 out of 53 out of 53 out of 53 out of 5

      " Good stuff! Can be used on anyone from co-workers (which is what it is intended for) to kids, in-laws, and anyone else who bugs you. An additional perk is that you get a great insight into your own hang-ups! "

      — Caroline, 2/12/2010
    • Overall Performance: 4 out of 54 out of 54 out of 54 out of 54 out of 5

      " There was a time that I needed such a book and was glad that I found this. I later bought a similar book for a relative whom I know needed it too. Well you can't change people but you can help yourself to understand people and why they do what they do. You learn how to deal with them. "

      — Hamizao, 8/29/2009
    • Overall Performance: 4 out of 54 out of 54 out of 54 out of 54 out of 5

      " If you work in a large office, deal with the public, or have problem in-laws then you must get this book! It helps you identify different personality types and gives examples of solutions to difficult situations. "

      — Rosslyn, 8/10/2009
    • Overall Performance: 3 out of 53 out of 53 out of 53 out of 53 out of 5

      " One of the best book I read for work. "

      — Lynda, 7/31/2009
    • Overall Performance: 2 out of 52 out of 52 out of 52 out of 52 out of 5

      " Had a rough day today, remembered this book. This has GOT to help!!! Didn't deal with my specific difficult people, but introduced me to a useful alternative perspective. "

      — Catrina, 4/28/2009
    • Overall Performance: 4 out of 54 out of 54 out of 54 out of 54 out of 5

      " I love to read books on human nature. This book has useful techniques that you can use to get away from diffcuilt people and start achieving important goal. "

      — Valerie, 4/9/2009
    • Overall Performance: 5 out of 55 out of 55 out of 55 out of 55 out of 5

      " A must read for everyone. "

      — Erica, 11/29/2008
    • Overall Performance: 2 out of 52 out of 52 out of 52 out of 52 out of 5

      " Caroline gave to me! I'll take the hint "

      — Sara, 9/25/2008
    • Overall Performance: 5 out of 55 out of 55 out of 55 out of 55 out of 5

      " buku yg enak dibaca... tp sayangnya ketebelan.. weks >.< tar kapan2 pjm n baca lagi di SAC Anggrek aaaah.... ^^ di Gramed ada ga ya.. d pengen pny.. hehehheeeeee "

      — Erika, 8/6/2008