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Customer Experience for Dummies Audiobook, by Roy Barnes Play Audiobook Sample

Customer Experience for Dummies Audiobook

Customer Experience for Dummies Audiobook, by Roy Barnes Play Audiobook Sample
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Read By: Stephen R. Thorne Publisher: Tantor Audio Listen Time: at 1.0x Speed 7.33 hours at 1.5x Speed 5.50 hours at 2.0x Speed Series: The For Dummies Series Release Date: June 2020 Format: Unabridged Audiobook ISBN: 9781705240762

Quick Stats About this Audiobook

Total Audiobook Chapters:

27

Longest Chapter Length:

54:07 minutes

Shortest Chapter Length:

37 seconds

Average Chapter Length:

24:41 minutes

Audiobooks by this Author:

1

Publisher Description

A positive customer experience is absolutely essential to keeping your business relevant. Today's business owners need to know how to connect and engage with their customers through a variety of different channels, including online reviews and word of mouth. Customer Experience For Dummies helps you listen to your customers and offers friendly, practical, and easy-to-implement solutions for incorporating customer engagement into your business plans and keep the crowds singing your praises.

The book will show you simple and attainable ways to increase customer experience and generate sales growth, competitive advantage, and profitability. You'll get the know-how to successfully optimize social media to create more loyal customers, provide feedback that keeps them coming back for more, become a trustworthy and transparent entity that receives positive reviews, and so much more.

● Gives you the tools you need to target customers more precisely

● Helps you implement new social and mobile strategies

● Shows you how to generate and maintain customer loyalty in order to achieve success through multiple channels

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About Stephen R. Thorne

Stephen R. Thorne, winner of multiple AudioFile Earphones Awards for narration, is a professional actor and member of the resident acting company at Providence’s esteemed Trinity Repertory Company, where he has played Hamlet, Henry V, and Tom Joad.