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Download Customer CEO: How to Profit from the Power of Your Customers Audiobook

Extended Audio Sample Customer CEO: How to Profit from the Power of Your Customers, by Chuck Wall Click for printable size audiobook cover
0 out of 50 out of 50 out of 50 out of 50 out of 5 0.00 (0 ratings) (rate this audio book) Author: Chuck Wall Narrator: Dana Hickox Publisher: Gildan Audio Format: Unabridged Audiobook Delivery: Instant Download Audio Length: Release Date:
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Most companies still operate as if they control their customers. But, in today’s market, it’s really the other way around. Customer CEO confronts the new market reality that customers choose which companies to do business with completely on their own terms. This effectively inverts the power, control, and direction of decision-making; to survive in this new landscape, organizations must quickly adapt. Author Chuck Wall explores the nine powers customer possess—including “the power of me,” “the power of the heart,” and “the power of rebellion”—and how companies can profit by understanding the power of their customers. Based on more than a decade of firsthand experience and over 100,000 customer interviews, Customer CEO provides every size company with a road map of fresh ideas and easy to use tools, while exploring dozens of companies that embrace the power of their customers. By listening to this audiobook, every leader can transform their business into a Customer CEO company.

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