Download Comebacks at Work: Using Conversation to Master Confrontation Audiobook

Comebacks at Work: Using Conversation to Master Confrontation Audiobook, by Kathleen Kelley Reardon Extended Sample Click for printable size audiobook cover
Author: Kathleen Kelley Reardon, Christopher T. Noblet Narrator: Susan Ericksen Publisher: HarperCollins Format: Unabridged Audiobook Delivery: Instant Download Audio Length: Release Date: October 2010 ISBN: 9780062064356
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A stimulating, thought-provoking book that lets you know how to break free of negative behavior, take control of office politics, and prevent difficult, repetitive, and avoidable situations. Reardon—a frequent HuffingtonPost contributor and professor at the Marshall School of Business—arms readers with the tools they need to take control of conversations in the workplace. Comebacks at Work combines the best qualities of Deborah Tannen's Talking from 9 to 5, Kerry Patterson's Crucial Conversations, and Douglas Stone's Difficult Conversations, a perfect workplace guide to getting what you deserve.

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Quotes & Awards

  • “We all understand the power of the right comeback but not how to harness it. This book is important because it charts a clear map for success in a previously murky region of communication.”

    Robert B. Cialdini, New York Times bestselling author

  • “A lively, encouraging book, bound to banish l’esprit de l’escalier  forever.

    Publishers Weekly

  • “The question Kathleen Reardon asks is whether you will continue to allow your workplace conversations to run you, or whether you will make them serve your best interests. Are you playing a great game of chess or just ducking as the boss throws rocks at your career? I’m constantly amazed at how few people communicate effectively. Read this book and join the few.”

    Peter Samuelson, former chairman of the executive committee, Panavision, Inc.

  • “I cannot stop telling my friends about Dr. Reardon’s wonderful book. How many times have I been put on the spot? It will happen again, but next time I will be prepared!”

    Claudia Kennedy, Lietenant General, US Army (Ret.)

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About the Author

Kathleen Kelley Reardon, Ph.D, is a professor of management at the Marshall School of Business at the University of Southern California; a consultant and speaker at such major corporations as Pfizer, Siemens, Epson, IBM, News Corporation, and Toyota; and one of's signature and top bloggers, whose writing is frequently picked up and featured on Yahoo. She has appeared on Good Morning America with Charlie Gibson and Nancy Snyderman, NBC Nightly News, The Today Show, and Bloomberg. She is the author of nine books, including The Secret Handshake, It's All Politics, and The Skilled Negotiator. Dr. Reardon is also a distinguished fellow of First Star, which advocates for the rights and education of children at risk. She lives in Rhode Island.

About the Narrator

Susan Ericksen is an actor and voice-over artist. She has been awarded numerous AudioFile Earphones Awards as well as the prestigious Audie Award for best narration. As an actor and director, she has worked in theaters throughout the country.