Extended Audio Sample

Download Comebacks at Work: Using Conversation to Master Confrontation Audiobook

Extended Audio Sample Comebacks at Work: Using Conversation to Master Confrontation, by Kathleen Kelley Reardon Click for printable size audiobook cover
0 out of 50 out of 50 out of 50 out of 50 out of 5 0.00 (0 ratings) (rate this audio book) Author: Kathleen Kelley Reardon Narrator: Susan Ericksen Publisher: HarperCollins Format: Unabridged Audiobook Delivery: Instant Download Audio Length: Release Date:
Regular Price: $18.99 Add to Cart
— or —
FlexPass™ Price: $14.95$5.95$5.95 for new members!
Add to Cart learn more )

The workplace guide to putting “I wish I’d said” moments in the past

Ever wish that you could have a “do over” after a conversation at work? Do you often find yourself regretting what you’ve said to a coworker—or kicking yourself for not saying something better, stronger, or more precise? If so, you’re like most people, and in Comebacks at Work, management professor and consultant Kathleen Kelley Reardon, PhD, provides the tips and tools you need to know what to say—and how to say it better—next time.

In this compelling, entertaining book, Reardon argues that we are responsible for 75 percent of the way we’re treated at work, and our success—or failure—at the workplace depends largely on how we handle ourselves in conversation with our colleagues. To break free of the stale scripts and expected actions that allow politically astute people to manipulate us, we must increase our conversational awareness and effectively employ what Reardon calls “comebacks.” Comebacks at Work provides a game plan for doing so and explains:

–Why some comebacks work, while others fall flat;

–Why our mind goes blank when we are confronted, and how to overcome that response;

–How to determine which comebacks work, and when to use them.

Every conversation is different, and while many situations are common, one set of comebacks isn’t enough. Offering a personalized repertoire of comebacks and a plan for using them strategically as well as the skills you will need to package them for maximum effect, Comebacks at Work will prepare you for any difficult conversation that comes your way.

Download and start listening now!


Quotes & Awards

  • “We all understand the power of the right comeback but not how to harness it. This book is important because it charts a clear map for success in a previously murky region of communication.”

    Robert B. Cialdini, New York Times bestselling author

  • “A lively, encouraging book, bound to banish l’esprit de l’escalier  forever.

    Publishers Weekly

  • “The question Kathleen Reardon asks is whether you will continue to allow your workplace conversations to run you, or whether you will make them serve your best interests. Are you playing a great game of chess or just ducking as the boss throws rocks at your career? I’m constantly amazed at how few people communicate effectively. Read this book and join the few.”

    Peter Samuelson, former chairman of the executive committee, Panavision, Inc.

  • “I cannot stop telling my friends about Dr. Reardon’s wonderful book. How many times have I been put on the spot? It will happen again, but next time I will be prepared!”

    Claudia Kennedy, Lietenant General, US Army (Ret.)

Write a Review
What is FlexPass?
  • Your first audiobook is just $5.95
  • Over 90% are at or below $12.95
  • "LOVE IT" guarantee
  • No time limits or expirations