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Download Beyond the Sales Process: 12 Proven Strategies for a Customer-Driven World Audiobook

Extended Audio Sample Beyond the Sales Process: 12 Proven Strategies for a Customer-Driven World, by Steve Andersen Click for printable size audiobook cover
0 out of 50 out of 50 out of 50 out of 50 out of 5 0.00 (0 ratings) (rate this audio book) Author: Steve Andersen, Dave Stein Narrator: Jeff Cummings Publisher: Brilliance Audio Format: Unabridged Audiobook Delivery: Instant Download Audio Length: Release Date:
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The average customer spends less than 5 percent of their time engaged in the buying of products and services … meaning that sales professionals who focus solely on the moment of the sale have made a fatal miscalculation.

Featuring instructional case studies from companies including Panasonic, Hilton, Merck, and Honeywell, this evidence-based book provides readers with a proven methodology for driving success before, during, and after every sale. Embracing the entire customer life cycle, Beyond the Sales Process reveals twelve essential strategies including:

  • Study your customer
  • Give them compelling reasons to engage
  • Build a vision for them of their own success
  • Understand your customers’ drivers, objectives, and challenges
  • Achieve alignment
  • Create and realize value
  • Learn from your results to cultivate lasting—and mutually beneficial relationships

Reinforced by research from DePaul University, CSO Insights, Aberdeen Group, SAMA, and others, this book will help you to grow with your customers—and take your sales performance to a whole new level.

Download and start listening now!

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