Jake Halpern introduces us to a former banking executive and a former armed robber who become partners and go in quest of 'paper' - the uncollected debts that are sold off by banks for pennies on the dollar. As Halpern shows, the world of consumer debt collection is a wild and unregulated shadowland, where operators may misrepresent a debtor's situation, make illegal threats, and even lay claim to debts that are not theirs to collect in the first place. Halpern follows his collectors as they intimidate competitors with weapons, manage high-pressure call centers, and scheme new ways to benefit from American's debt-industrial complex. He also explores the history of collection agencies and reveals the human cost of a system that leaves hardworking Americans with little opportunity to retire their debts in a reasonable way.
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Qarie Marshall is an Earphones Award–winning narrator. He has narrated more than thirty series for the Discovery Channel, TLC, and the BBC, as well as providing the in-flight programming for Virgin Atlantic Airlines and BBC radio plays. He has voiced over eighty video games for the PlayStation and Xbox and was a guest voice on Comedy Central’s Drawn Together. He was made an associate artist of the Purple Rose Theatre in 2007.