Most companies talk about excellence, but what does excellence really mean? What specific attitudes and practices lead to excellence? Drawing on years of study and decades of experience, authors Harry Paul, John Britt, and Ed Jent have zeroed in on five core qualities of excellence. In this entertaining and enlightening book, they tell how to give and be your best in each of these five critical dimensions and foster excellence in your organization and in your life. The audiobook begins with a crime being committed: Excellence (personified) has been kidnapped, and Leadership assembles Excellence’s team (Passion, Flexibility, Communication, Competency, and Ownership) and challenges them to work together to get their Excellence back. And who is the culprit? It is Average who has kidnapped Excellence and replaced Excellence’s team with his own: N. Different, N. Ept, N. Flexible, Miss Communication, and Poser. But a mysterious ransom note sparks a struggle between Average and Excellence. Integrated into this tale of organizational excellence is the story of Dave, a delivery man. The kidnapping causes Dave to contemplate his own life and relationships in a way that makes the paths of personal and organizational excellence cross and intertwine. Who Kidnapped Excellence? is a parable that helps organizations and individuals achieve their best in every aspect of their lives.
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Harry Paul has over thirty years’ experience in business, including management training and consulting, sales, distribution, product development, and international operations. He is the coauthor of several books, including Revved! and the New York Times and Wall Street Journal bestseller Fish! Paul is currently a full-time motivational speaker. He lives in San Diego.
John Britt is director of healthcare solutions at Kforce. He has been assisting large organizations’ leadership and management with change for over twenty years. He is the coauthor, with Ken Blanchard, of Who Killed Change?.
Ed Jent has been a minister of education for the past twenty-six years and has served in Kentucky, Georgia, Tennessee, and Texas.
Erik Synnestvedt has recorded nearly two hundred audiobooks for trade publishers as well as for the Library of Congress Talking Books for the Blind program. They include The Day We Found the Universe by Marcia Bartusiak, A Game as Old as Empire edited by Steven Hiatt, and Twitter Power by Joel Comm.