Micah Solomon Audio Books

Micah Solomon has been named by the Financial Post as “a new guru of customer service excellence.” He is a top keynote speaker and consultant on customer service issues, the customer experience, and company culture. A successful entrepreneur, he coauthored the book, Exceptional Service, Exceptional Profit. His expertise has been featured in Fast Company, Inc. magazine, Bloomberg Businessweek, Forbes.com, NBC and ABC television programming, and elsewhere. He lives in Seattle.

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The Heart of Hospitality: Great Hotel and Restaurant Leaders Share Their Secrets Audibook, by Micah Solomon

Ignore Your Customers (and They’ll Go Away): The Simple Playbook for Delivering the Ultimate Customer Service Experience Audibook, by Micah Solomon

Exceptional Service, Exceptional Profit: The Secrets of Building a Five-Star Customer Service Organization Audibook, by Leonardo Inghilleri

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Micah Solomon Audio Books

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