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Hal Rosenbluth is the New York Times bestselling author of The Customer Comes Second, which showed how to create a great service organization by first focusing on your colleagues. Widely recognized as a leading serial entrepreneur, he is chairman and CEO of New Ocean Health Solutions, a software company dedicated to improving patient outcomes, reducing health-care costs, increasing workforce productivity, and maximizing health and well-being. Marnie Hall is the chief marketing and strategy officer at New Ocean Health Solutions. She has a background as a thought leadership communicator, an acclaimed journalist, and documentary producer. |