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Much of the conventional wisdom about damage control and crisis PR is self-serving, self-congratulatory, self-deceiving, and flat out wrong. And no one knows it better than Eric Dezenhall and John Weber, who have helped countless companies, politicians, and celebrities get out of various kinds of trouble.
If you're facing a lawsuit, a sex scandal, a defective product, or allegations of insider trading, other PR experts will tell you to stay positive, get your message out, and everything will be just fine. But happy talk doesn't help much during a real crisis, and it's easy to lose sight of your real priorities. In a trial, for instance, you might want the whole world to think you're a wonderful person, but all that matters is whether twelve jurors think you're guilty.
Damage Control will reveal what works, what doesn't, and how to really survive a career-threatening situation. It will be the definitive book on this subject for years to come.
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"the big picture about facades and faces in the population market "
— Scott (5 out of 5 stars)
“I do this kind of stuff for a living, and this book gave me chills. Corporate executives pay consultants fifty grand a month for advice a whole lot less intelligent and compelling than this.”
— Gil Schwartz, executive vice president of the CBS Corporation" It alternated between plain boring and corporate masturbation. I was not a fan but no surprise considering it was written by corporate spin whores who lack any moral compass. Also the patriarchal tone was palpable. I only recommend it if you are trying to be a soul-less corporate pawn. "
— Sophia, 3/1/2011" I can't believe this guy makes money as a crisis manager. "
— Liz, 4/13/2009Eric Dezenhall is the founder and CEO of Dezenhall Resources, Ltd., one of the nation’s leading crisis management firms. He is also a published author of fiction and nonfiction books, a frequent media commentator, and a sought-after speaker. Eric has written numerous articles written on damage control in publications including the New York Times, Washington Post, Wall Street Journal, Los Angeles Times, New Republic, Daily Beast, Daily Caller, Ethical Corporation, and Huffington Post. He coproduced a documentary on organized crime for the Discovery Channel and appears as organized crime historian in forums including the History Channel. Dezenhall is a graduate of Dartmouth College.
John Weber is the president of Dezenhall Resources and the firm’s second partner. He oversees client services and is the primary liaison with its affiliate agencies in the United States and Europe. Weber previously served as a senior manager at three of the world’s largest public relations firms. He began his career in marketing and advertising.
Lloyd James (a.k.a. Sean Pratt) has been a working professional actor in theater, film, television, and voice-overs for more than thirty years. He has narrated over one thousand audiobooks and won numerous Earphones Awards and nominations for the Audie Award and the Voice Arts Award. He holds a BFA degree in acting from Santa Fe University, New Mexico.
Lloyd James (a.k.a. Sean Pratt) has been a working professional actor in theater, film, television, and voice-overs for more than thirty years. He has narrated over one thousand audiobooks and won numerous Earphones Awards and nominations for the Audie Award and the Voice Arts Award. He holds a BFA degree in acting from Santa Fe University, New Mexico.