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One of the nation’s leading psychologists asks why today’s corporate leaders desire but reject creative solutions—and finds some surprising conclusions.
All corporate CEOs, top executives, and other business leaders say they want creativity and need real innovation in order to thrive in a competitive world. But according to startling research from former Wharton management professor Jennifer Mueller, the truth is that many business leaders chronically reject creative solutions and often embrace the familiar, even as they profess commitment to innovation.
Mueller’s research also reveals that it’s not just CEOs, but educators, scientists, and many, many others who often struggle to accept new and creative ideas even when desired. Mueller parses the tough questions that these findings raise. Could people love but also hate creative ideas? Could the mindset we use to evaluate ideas turn this love or hate on or off—in an instant? Do experts struggle even more than novices with this bias? And even more startling, could the “best practices” that organizations employ to manage innovation activate this bias, and inadvertently, kill innovation?
Mueller diagnoses this hidden innovation barrier, and provides solutions, including:
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Charles Constant is an actor whose professional storytelling career began at the age of thirteen, when he became an Actors’ Equity Association apprentice. An accomplished audiobook narrator, he has recorded many popular titles, including How to Win at the Sport of Business by Mark Cuban.
Nicol Zanzarella is an Earphones Award–winning audiobook narrator and a theater and television actress. She has appeared in productions of Richard III, Romeo and Juliet, The Winter’s Tale, Cousin Bette, Danny and the Deep Blue Sea, and many others.