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Matthew Dixon is an executive director at CEB, a leading member-based advisory company. He has presented to hundreds of senior executives and management teams around the world, including those of many Fortune 500 companies, on issues ranging from customer service strategy to sales productivity. In addition to The Challenger Sale, his work has been published in the Harvard Business Review. Dixon holds a PhD from the Graduate School of Public and International Affairs at the University of Pittsburgh and currently resides in Silver Spring, Maryland, with his wife and four children.
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