Audiobooks Read By Joseph A. Michelli
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Driven to Delight: Delivering World-Class Customer Experience the Mercedes-Benz Way, by Joseph A. Michelli 0 out of 50 out of 50 out of 50 out of 50 out of 5 Driven to Delight: Delivering World-Class Customer Experience the Mercedes-Benz Way by Joseph A. Michelli December 2015
The New Gold Standard: 5 Leadership Principles for Creating a Legendary Customer Experience Courtesy of the Ritz-Carlton Hotel Company, by Joseph A. Michelli 0 out of 50 out of 50 out of 50 out of 50 out of 5 The New Gold Standard: 5 Leadership Principles for Creating a Legendary Customer Experience Courtesy of the Ritz-Carlton Hotel Company by Joseph A. Michelli January 2015
The Zappos Experience: 5 Principles to Inspire, Engage, and WOW, by Joseph A. Michelli 0 out of 50 out of 50 out of 50 out of 50 out of 5 The Zappos Experience: 5 Principles to Inspire, Engage, and WOW by Joseph A. Michelli August 2014
Leading the Starbucks Way: Five Principles for Connecting with Your Customers, Your Products, and Your People, by Joseph A. Michelli 0 out of 50 out of 50 out of 50 out of 50 out of 5 Leading the Starbucks Way: Five Principles for Connecting with Your Customers, Your Products, and Your People by Joseph A. Michelli May 2014
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