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Micah Solomon Audio Books

Micah Solomon has been named by the Financial Post as “a new guru of customer service excellence.” He is a top keynote speaker and consultant on customer service issues, the customer experience, and company culture. A successful entrepreneur, he coauthored the book, Exceptional Service, Exceptional Profit. His expertise has been featured in Fast Company, Inc. magazine, Bloomberg Businessweek, Forbes.com, NBC and ABC television programming, and elsewhere. He lives in Seattle.

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Ignore Your Customers (and They’ll Go Away): The Simple Playbook for Delivering the Ultimate Customer Service Experience Audiobook, by Micah Solomon
Extended Sample Ignore Your Customers (and They’ll Go Away) by Micah Solomon
Exceptional Service, Exceptional Profit: The Secrets of Building a Five-Star Customer Service Organization Audiobook, by Leonardo Inghilleri
Extended Sample Exceptional Service, Exceptional Profit by Leonardo Inghilleri
High-Tech, High-Touch Customer Service: Inspire Timeless Loyalty in the Demanding New World of Social Commerce Audiobook, by Micah Solomon
Extended Sample High-Tech, High-Touch Customer Service by Micah Solomon
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