Publisher Description
Regardless of how well or poorly your business operates, there isn’t a single component of it that can’t be improved upon—right now. The Business Process Improvement (BPI) method is a set of direct strategies for identifying and eliminating redundancies, streamlining daily operations and interactions, erasing costly errors and unnecessary expenditures, and responding quickly to changing needs. This audiobook’s 10-step process can be adapted to any organization and is easy to test before full-scale implementation.
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About Susan Page
Susan Page is the award-winning Washington bureau chief of USA Today, where she writes about politics and the White House. She has covered six White House administrations and ten presidential elections. She has interviewed the past nine presidents and reported from six continents and dozens of foreign countries. She has appeared as an analyst on ABC’s This Week, CBS’ Face the Nation, CNN’s State of the Union, Fox News Sunday, NBC’s Meet the Press, PBS’ NewsHour, NPR’s The Diane Rehm Show, and other TV and radio programs. Her first book, The Matriarch: Barbara Bush and the Making of an American Dynasty was an instant New York Times bestseller.
About Karen Saltus
Karen Saltus has narrated television and radio commercials, audiobooks, textbooks, multimedia, film, and voice prompts for interactive telephone applications. She began her career thirty years ago at a radio station in Portland, Maine. She later became a creative director for a station in Massachussetts. In 1994 she became a full-time freelance voice-over talent.