In just twenty years, Amazon.com has gone from a start-up internet bookseller to a global company revolutionizing and disrupting multiple industries, including retail, publishing, logistics, devices, apparel, and cloud computing.
But what is at the heart of Amazon.com’s rise to success? Is it the tens of millions of items in stock, the company’s technological prowess, or the many customer service innovations like “one-click”?
As a leader at Amazon who had a front-row seat during its formative years, John Rossman understands the iconic company better than most. From the launch of Amazon’s third-party seller program to their foray into enterprise services, he witnessed it all—the amazing successes, the little-known failures, and the experiments whose outcomes are still in doubt.
In The Amazon Way, Rossman introduces listeners to the unique corporate culture of the world’s largest Internet retailer, with a focus on the fourteen leadership principles that have guided and shaped its decisions and its distinctive leadership culture.
Peppered with humorous and enlightening firsthand anecdotes from the author’s career at Amazon, this revealing business guide is also filled with the valuable lessons that have served Jeff Bezos’s “everything store” so well—providing expert advice for aspiring entrepreneurs, CEOs, and investors alike.
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“Tell-alls about exceptional
companies and their founders are commonplace. Amazon has had its share of
coverage…But this lean book cuts a different way. Rossman, an executive at
Amazon who left to become a managing director at a consulting firm, weaves his
own war stories around Amazon’s fourteen leadership principles. While these
principles are no secret (they’re posted on the company’s website), Rossman
brings them to life with insightful commentary of his own….Rossman’s focus on
how the company applies its principles is fairly fascinating stuff. So too is
Rossman’s characterization of Jeff Bezos…Succinct, engaging and crafted from a
high-level viewpoint; a rare open-kimono look at how one of the world’s most
innovative companies executes its vision.”
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Kirkus Reviews