Download Bold: How to Be Brave in Business and Win Audiobook

Bold: How to Be Brave in Business and Win Audiobook, by Andy Milligan Extended Sample Click for printable size audiobook cover
Author: Andy Milligan, Shaun Smith Narrator: Matthew Lloyd Davies Publisher: Brilliance Audio Format: Unabridged Audiobook Delivery: Instant Download Audio Length: Release Date: January 2018 ISBN: 9781543638868
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More than ever before business success depends on standing out from the crowd and delivering authentic experiences that turn your customers into advocates for your business. Bold tells the stories of 14 companies that prove that brand building is now about completely rethinking the customer experience and redefining the relationship you have with your customers. Each inspiring story is told by the executives involved who were brave enough to pursue audacious goals, challenge industry norms and win.

Winner of the E-book category of the CMI Management Book of the Year Awards (2011/12), Bold puts the spotlight on Virgin Galactic, Innocent, O2, Air Asia X, Chilli Beans, Six Senses Resorts and Spas, Burberry, BBH, The Geek Squad, TNT Express, JCB, WWF, Umpqua Bank and Zappos.com. These inspiring case studies demonstrate that putting purpose before profit, going way beyond what customers expect and relentlessly differentiating themselves from everyone else—in other words, being bold in thought, bold in execution and bold in measuring their success in new ways—pays off.

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About the Narrator

Matthew Lloyd Davies is a veteran actor, director, and Audie Award–winning audiobook narrator. Highlights of his acting career include regular appearances with the Royal Shakespeare Company, Royal National Theatre in the West End, on international tours, and in award-winning television shows and films. He has experience in radio, a master’s degree in directing, and extensive experience in presenting at corporate events.